Policies and Procedures
If You Are Late.....

Contact Us!

We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form below.

Office location:
Staten Island
1557 Victory Boulevard
Staten Island, NY
Phone: (718) 556-1200

If you are late for your appointment....


When you book an appointment with us at A Spa Above, your appointment is scheduled with a therapist, whose time is allocated exclusively to you throughout the duration of that treatment.  If you are late for a scheduled appointment, our company policy offers you two options:

1. You may choose to shorten your treatment;
2. You may prefer to reschedule your appointment at a more convenient time. However, a 50% cancellation charge will be incurred with this option.